How [it] Works

What Are the Steps

Step One: (First contact, 20 min. chat, discover setup, questionnaire, setting expectations)

First, we make contact, either by the form below, email, or by Slack.

Next, we agree on a date and time for our 20-minute chat to meet and get to know each other a little bit. We will send you a short questionnaire to be completed and sent back prior to our meeting. We will tell you a bit about how we work and will also discuss your plans, timeline, and budget.

Then, if we feel this is a good match an invoice will be sent to you and upon full payment, we can set up a meeting for an hour or so to discuss your needs in more detail.

Step Two: (Discovery meeting, review of templates, discussion of content layout and needs, request for assets)

Before our first meeting, we will send you a second questionnaire to capture additional information, including a request for assets such as branding info, website logins, existing logo art, etc.

During our first meeting, we will show you a couple of pre-designed templates and discuss the possible layouts. We will also step through the site audit we made for you so we can identify what pages you should keep, edit or remove. Based on our content decisions we will also be able to create a sitemap of the navigation. We will also make a proposed style guide that will include your logo, fonts and sizes, colors, and other important elements that are related to your website.

Step Three: (Design and development)

With all this information in hand, we will start design and development of your new site. We will be in contact with you via email and Slack and you’ll be able to watch the development process the whole time. This process can happen fairly quickly so the sooner we receive all assets (copy, images, links, theme choice, etc.) the sooner we can make your site live. When we are ready to launch the site we will contact you for approval. 

Step Four: (Launch, follow-up, updates)

Upon receiving your approval to make your site live and after doing so we will let you know by email and include a technical guide for your use and reference. At this point, (if you qualify) your 5 free hours assistance hours start should you have questions, changes, or updates. 

Step Five: (Debrief, next steps, roadmap to future, maintenance plan)

We recommend but do not require that we meet again for a short debrief of the process, planning a future roadmap, and discuss a maintenance plan, etc.

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